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- Q5021666 abstract "In telecommunication, the term call processing has the following meanings: The sequence of operations performed by a switching system from the acceptance of an incoming call through the final disposition of the call. See call control for a more complete description. The series of steps and processes by which an organization automates the handling of telephone calls (usually incoming calls). Call processing in this sense may include the initial greeting of the call (perhaps time-of-day or other factor dependent) to routing the call based on dialed digits or lack thereof. The automated treatment may include routing the call to an Interactive Voice Response System (IVR), sending the call to a voice mail system, queuing the call, etc. or a combination of steps and real-time decisions. See also Automated attendant. The end-to-end sequence of operations performed by a network from the instant a call attempt is initiated until the instant the call release is completed. In data transmission, the operations required to complete all three phases of an information transfer transaction."Volume Call Processing" is the handling of calls when there are far more incoming calls than can be answered by an individual or group of attendants.".
- Q5021666 wikiPageWikiLink Q1068715.
- Q5021666 wikiPageWikiLink Q1111837.
- Q5021666 wikiPageWikiLink Q2296401.
- Q5021666 wikiPageWikiLink Q256132.
- Q5021666 wikiPageWikiLink Q2734312.
- Q5021666 wikiPageWikiLink Q389772.
- Q5021666 wikiPageWikiLink Q418.
- Q5021666 wikiPageWikiLink Q4350200.
- Q5021666 wikiPageWikiLink Q4826444.
- Q5021666 wikiPageWikiLink Q5002257.
- Q5021666 wikiPageWikiLink Q5021614.
- Q5021666 comment "In telecommunication, the term call processing has the following meanings: The sequence of operations performed by a switching system from the acceptance of an incoming call through the final disposition of the call. See call control for a more complete description. The series of steps and processes by which an organization automates the handling of telephone calls (usually incoming calls).".
- Q5021666 label "Call processing".