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- Q1232984 subject Q7013216.
- Q1232984 subject Q7483176.
- Q1232984 subject Q8418555.
- Q1232984 abstract ""Order to cash" (O2C or OTC) normally refers to the business process for receiving and processing customer sales. It follows "Opportunity to Order" and covers business-to-business (B2B) and business-to-consumer (B2C) sales. The term is most prominent in the design and improvement of Enterprise Resource Planning (ERP) systems such as SAP, Oracle and NetSuite.In many business models a contractual relationship is established first via a Contract or Subscription. Orders are then received via different sales channels, such as phone, fax, email, internet or sales person. The contractual relationship is confirmed and the Orders are fulfilled through shipping and logistics. On completion of key events an invoice is generated and booked as Sales (subject to "Revenue Recognition" requirements). If payment has not already been received, the debt is recorded and pursued through dunning cycles until the funds are received. Order to Cash is completed by the Customer Care process (inquiries, requests and complaints).If we consider the ERP system flow, this is typically categorized into the following eight sub-processes: Customer presence Order entry (creation of order / booking of order) Order fulfillment (physical & digital fulfillment) Distribution Invoicing Customer payments / collection Cash Application..... Deductions (If invoice Short Paid by Customer). Collection".
- Q1232984 wikiPageWikiLink Q1060653.
- Q1232984 wikiPageWikiLink Q126793.
- Q1232984 wikiPageWikiLink Q131508.
- Q1232984 wikiPageWikiLink Q1473552.
- Q1232984 wikiPageWikiLink Q167533.
- Q1232984 wikiPageWikiLink Q177777.
- Q1232984 wikiPageWikiLink Q190581.
- Q1232984 wikiPageWikiLink Q19900.
- Q1232984 wikiPageWikiLink Q2146785.
- Q1232984 wikiPageWikiLink Q325421.
- Q1232984 wikiPageWikiLink Q4045248.
- Q1232984 wikiPageWikiLink Q529637.
- Q1232984 wikiPageWikiLink Q651658.
- Q1232984 wikiPageWikiLink Q7013216.
- Q1232984 wikiPageWikiLink Q7483176.
- Q1232984 wikiPageWikiLink Q815823.
- Q1232984 wikiPageWikiLink Q8418555.
- Q1232984 wikiPageWikiLink Q851587.
- Q1232984 comment ""Order to cash" (O2C or OTC) normally refers to the business process for receiving and processing customer sales. It follows "Opportunity to Order" and covers business-to-business (B2B) and business-to-consumer (B2C) sales. The term is most prominent in the design and improvement of Enterprise Resource Planning (ERP) systems such as SAP, Oracle and NetSuite.In many business models a contractual relationship is established first via a Contract or Subscription.".
- Q1232984 label "Order to cash".