Matches in DBpedia 2016-04 for { <http://wikidata.dbpedia.org/resource/Q1060653> ?p ?o }
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- Q1060653 subject Q7379132.
- Q1060653 abstract "Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".Customer service is also often referred to when describing the culture of the organization. It concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization, or may proactively interview customers for feedback.From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.".
- Q1060653 thumbnail Automated_online_assistant.png?width=300.
- Q1060653 wikiPageExternalLink cx-metrics-kpi-dictionary-1966465.pdf.
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- Q1060653 wikiPageWikiLink Q7379132.
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- Q1060653 wikiPageWikiLink Q999278.
- Q1060653 type Thing.
- Q1060653 comment "Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".Customer service is also often referred to when describing the culture of the organization. It concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing.".
- Q1060653 label "Customer service".
- Q1060653 depiction Automated_online_assistant.png.