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- amr.1993.3997508 doi "10.5465/amr.1993.3997508".
- amr.1993.3997508 first1 "B. E.".
- amr.1993.3997508 first2 "R. H.".
- amr.1993.3997508 isCitedBy Emotional_labor.
- amr.1993.3997508 issue "1".
- amr.1993.3997508 journal "Academy of Management Review".
- amr.1993.3997508 last1 "Ashforth".
- amr.1993.3997508 last2 "Humphrey".
- amr.1993.3997508 pages "88–115".
- amr.1993.3997508 title "Emotional labor in service roles: The influence of identity".
- amr.1993.3997508 url sici?sici=0363-7425%28199301%2918%3A1%3C88%3AELISRT%3E2.0.CO%3B2-F.
- amr.1993.3997508 volume "18".
- amr.1993.3997508 year "1993".