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- 0275074011408589 author "Im,Tobin & Lee, Seung Jong".
- 0275074011408589 doi "10.1177/0275074011408589".
- 0275074011408589 isCitedBy Tobin_Im.
- 0275074011408589 issue "4".
- 0275074011408589 journal "The American Review of Public Administration".
- 0275074011408589 pages "419–436".
- 0275074011408589 title "Does Management Performance Impact Citizen Satisfaction?".
- 0275074011408589 volume "42".
- 0275074011408589 year "2012".