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- 09685220310463722 date "2003-03-01".
- 09685220310463722 doi "10.1108/09685220310463722".
- 09685220310463722 isCitedBy Customer_relationship_management.
- 09685220310463722 issn "0968-5227".
- 09685220310463722 issue "1".
- 09685220310463722 journal "Information Management & Computer Security".
- 09685220310463722 pages "39–44".
- 09685220310463722 title "Customer relationship management in business‐to‐business e‐commercenull".
- 09685220310463722 url "http://www.emeraldinsight.com/doi/abs/10.1108/09685220310463722".
- 09685220310463722 volume "11".