Matches in DBpedia 2016-04 for { <http://dbpedia.org/resource/Enterprise_service_management> ?p ?o }
Showing triples 1 to 32 of
32
with 100 triples per page.
- Enterprise_service_management abstract "Enterprise service management (ESM) is a category of business management software—typically a suite of integrated applications that a service organization uses to capture, manage, save and analyze data critical to their service business performance.ESM provides an integrated view of core service business processes, often in real-time, using common databases. ESM systems track business resources—people, parts, assets—and the status of customer commitments: service requests, orders, repairs, and SLAs. The applications that make up the system share data across various departments (customer service, technical support, sales, field service, etc.) that use the information for their work. ESM facilitates information flow between departments and coordinates activities with external resources involved in the service business process.Enterprise service management is also a term used to sometimes generically describe the use of Service processes and technologies across an organization. It is meant to be a broader term (like ERP and EAM) in contrast to IT Service Management which only concerns the management of IT Services. Companies like IFS and ServiceNow are examples of software vendors with ESM solutions.".
- Enterprise_service_management wikiPageExternalLink index.php?title=Enterprise_Service_Management.
- Enterprise_service_management wikiPageID "48782808".
- Enterprise_service_management wikiPageLength "2533".
- Enterprise_service_management wikiPageOutDegree "16".
- Enterprise_service_management wikiPageRevisionID "704987059".
- Enterprise_service_management wikiPageWikiLink Application_Management_Services_Framework.
- Enterprise_service_management wikiPageWikiLink Application_Services_Library.
- Enterprise_service_management wikiPageWikiLink Business_Information_Services_Library.
- Enterprise_service_management wikiPageWikiLink Category:IT_service_management.
- Enterprise_service_management wikiPageWikiLink Category:Information_technology_governance.
- Enterprise_service_management wikiPageWikiLink Functional_management.
- Enterprise_service_management wikiPageWikiLink Granular_configuration_automation.
- Enterprise_service_management wikiPageWikiLink IEC_20000.
- Enterprise_service_management wikiPageWikiLink ITIL.
- Enterprise_service_management wikiPageWikiLink IT_service_management.
- Enterprise_service_management wikiPageWikiLink Information_management.
- Enterprise_service_management wikiPageWikiLink Performance_engineering.
- Enterprise_service_management wikiPageWikiLink RPR_problem_diagnosis.
- Enterprise_service_management wikiPageWikiLink Service_(business).
- Enterprise_service_management wikiPageWikiLink The_Open_Group_Architecture_Framework.
- Enterprise_service_management wikiPageWikiLink Tudor_IT_Process_Assessment.
- Enterprise_service_management wikiPageWikiLinkText "Enterprise service management".
- Enterprise_service_management wikiPageUsesTemplate Template:Reflist.
- Enterprise_service_management subject Category:IT_service_management.
- Enterprise_service_management subject Category:Information_technology_governance.
- Enterprise_service_management hypernym Category.
- Enterprise_service_management type TelevisionStation.
- Enterprise_service_management comment "Enterprise service management (ESM) is a category of business management software—typically a suite of integrated applications that a service organization uses to capture, manage, save and analyze data critical to their service business performance.ESM provides an integrated view of core service business processes, often in real-time, using common databases.".
- Enterprise_service_management label "Enterprise service management".
- Enterprise_service_management wasDerivedFrom Enterprise_service_management?oldid=704987059.
- Enterprise_service_management isPrimaryTopicOf Enterprise_service_management.