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- Automotive_business_development_center abstract "The term BDC typically stands for \"Business Development Center\" in the professional business world. BDC usually refers to a call-center staffed with customer service representatives responsible for sales and service at every customer touch-point.This definition was initially pioneered and made famous by the Automotive Industry. Dealer Magazine, the leading trade magazine for auto dealers, regularly has experts writing about the benefits and struggles of an Automotive BDC. There are also many industry experts who perform training and consulting services for Auto Dealers and their staff. The BDC has truly become a necessary part of the Auto Industry, and is quickly being recognized as beneficial in other industries as well. Traditionally, the Automotive BDC specifically refers to an in-house call center staffed and managed by the Dealership that handle their customer contacts, service, follow-up, and lead generation. More and more, Auto Dealers are finding ways to reduce the high-costs associated with an in-house BDC such as payroll, training, and equipment. Many Dealers have found success by outsourcing their BDC tasks to an outside professional call-center that can execute prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction. This joint-relationship with a call center who represents the Dealership has inspired a new term in the Auto Industry called the Hybrid BDC. This refers to the fact that the bulk of the calling work is done by the outside call center, and the HOT leads and actionable info is forwarded to the in-house Dealership staff for action.In the UK all BDC enquires go through to Michael Baine".
- Automotive_business_development_center wikiPageID "22550334".
- Automotive_business_development_center wikiPageLength "1817".
- Automotive_business_development_center wikiPageOutDegree "12".
- Automotive_business_development_center wikiPageRevisionID "702278340".
- Automotive_business_development_center wikiPageWikiLink Automobile_salesperson.
- Automotive_business_development_center wikiPageWikiLink Automotive_industry.
- Automotive_business_development_center wikiPageWikiLink Call_centre.
- Automotive_business_development_center wikiPageWikiLink Category:Business_terms.
- Automotive_business_development_center wikiPageWikiLink Customer.
- Automotive_business_development_center wikiPageWikiLink Customer_satisfaction.
- Automotive_business_development_center wikiPageWikiLink Customer_service.
- Automotive_business_development_center wikiPageWikiLink Dealer_Magazine.
- Automotive_business_development_center wikiPageWikiLink In-house.
- Automotive_business_development_center wikiPageWikiLink Outsourcing.
- Automotive_business_development_center wikiPageWikiLink Payroll.
- Automotive_business_development_center wikiPageWikiLink Touch-point.
- Automotive_business_development_center wikiPageUsesTemplate Template:Orphan.
- Automotive_business_development_center subject Category:Business_terms.
- Automotive_business_development_center type Term.
- Automotive_business_development_center comment "The term BDC typically stands for \"Business Development Center\" in the professional business world. BDC usually refers to a call-center staffed with customer service representatives responsible for sales and service at every customer touch-point.This definition was initially pioneered and made famous by the Automotive Industry. Dealer Magazine, the leading trade magazine for auto dealers, regularly has experts writing about the benefits and struggles of an Automotive BDC.".
- Automotive_business_development_center label "Automotive business development center".
- Automotive_business_development_center sameAs Q4826724.
- Automotive_business_development_center sameAs m.05zmqfw.
- Automotive_business_development_center sameAs Q4826724.
- Automotive_business_development_center wasDerivedFrom Automotive_business_development_center?oldid=702278340.
- Automotive_business_development_center isPrimaryTopicOf Automotive_business_development_center.