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- b773daeabbc31ed605b20a78723df819f28803e8184dbc04aebe873f59d8c498 accessdate "2009-10-29".
- b773daeabbc31ed605b20a78723df819f28803e8184dbc04aebe873f59d8c498 author "Rudolf Melik".
- b773daeabbc31ed605b20a78723df819f28803e8184dbc04aebe873f59d8c498 date "April 2002".
- b773daeabbc31ed605b20a78723df819f28803e8184dbc04aebe873f59d8c498 isCitedBy Professional_services_automation.
- b773daeabbc31ed605b20a78723df819f28803e8184dbc04aebe873f59d8c498 publisher "Wiley; New York, NY".
- b773daeabbc31ed605b20a78723df819f28803e8184dbc04aebe873f59d8c498 title "PSA: Professional Services Automation: Optimizing Project and Service Oriented Organizations".