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- Q5196449 subject Q7011992.
- Q5196449 subject Q7478371.
- Q5196449 abstract "Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM embraces a range of software or cloud computing applications designed to give large organizations rapid and efficient access to customer data. Surveys and data can be centrally located and widely accessible within a company, as opposed to being warehoused in separate departments. CDM encompasses the collection, analysis, organizing, reporting and sharing of customer information throughout an organization. Businesses need a thorough understanding of their customers’ needs if they are to retain and increase their customer base. Efficient CDM solutions provide companies with the ability to deal instantly with customer issues and obtain immediate feedback. As a result, customer retention and customer satisfaction can show dramatic improvement. According to a recent study by Aberdeen Group inc.: "Above-average and best-in-class companies... attain greater than 20% annual improvement in retention rates, revenues, data accuracy and partner/customer satisfaction rates."".
- Q5196449 wikiPageWikiLink Q11661.
- Q5196449 wikiPageWikiLink Q15401790.
- Q5196449 wikiPageWikiLink Q183197.
- Q5196449 wikiPageWikiLink Q2500101.
- Q5196449 wikiPageWikiLink Q39809.
- Q5196449 wikiPageWikiLink Q4666923.
- Q5196449 wikiPageWikiLink Q483639.
- Q5196449 wikiPageWikiLink Q485643.
- Q5196449 wikiPageWikiLink Q5196446.
- Q5196449 wikiPageWikiLink Q5196458.
- Q5196449 wikiPageWikiLink Q5196474.
- Q5196449 wikiPageWikiLink Q528074.
- Q5196449 wikiPageWikiLink Q5467169.
- Q5196449 wikiPageWikiLink Q621601.
- Q5196449 wikiPageWikiLink Q7011992.
- Q5196449 wikiPageWikiLink Q7478371.
- Q5196449 wikiPageWikiLink Q815441.
- Q5196449 wikiPageWikiLink Q999278.
- Q5196449 comment "Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM embraces a range of software or cloud computing applications designed to give large organizations rapid and efficient access to customer data. Surveys and data can be centrally located and widely accessible within a company, as opposed to being warehoused in separate departments.".
- Q5196449 label "Customer data management".