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- Q4836270 subject Q6160030.
- Q4836270 subject Q7393030.
- Q4836270 subject Q8330260.
- Q4836270 abstract "Information security has emerged as a significant concern for banks, mobile phone companies and other businesses that use call centers or business process outsourcing, or BPO. There have been instances of theft of personal data reported from call centers.Britain's Financial Service Authority examined standards in India in April 2005 and the Banking Code Standards Board audited eight India-based call centres in 2006, handling more than a million calls per month from the UK. the examinations did not extend to Africa-based call centres staffed by workers of Indian Origin.The BCSB report stated that "Customer data is subject to the same level of security as in the UK. High risk and more complex processes are subject to higher levels of scrutiny than similar activities onshore." India's NASSCOM has said that they take breach in security extremely seriously and will assist the police in their probe.".
- Q4836270 wikiPageExternalLink 218680.
- Q4836270 wikiPageExternalLink 03bpo.htm.
- Q4836270 wikiPageExternalLink india_call_staff.
- Q4836270 wikiPageWikiLink Q1017608.
- Q4836270 wikiPageWikiLink Q1959813.
- Q4836270 wikiPageWikiLink Q476796.
- Q4836270 wikiPageWikiLink Q5001920.
- Q4836270 wikiPageWikiLink Q6160030.
- Q4836270 wikiPageWikiLink Q7181.
- Q4836270 wikiPageWikiLink Q7393030.
- Q4836270 wikiPageWikiLink Q8330260.
- Q4836270 comment "Information security has emerged as a significant concern for banks, mobile phone companies and other businesses that use call centers or business process outsourcing, or BPO. There have been instances of theft of personal data reported from call centers.Britain's Financial Service Authority examined standards in India in April 2005 and the Banking Code Standards Board audited eight India-based call centres in 2006, handling more than a million calls per month from the UK.".
- Q4836270 label "BPO security".