Matches in DBpedia 2016-04 for { <http://doi.org/10.1287/msom.5.2.79.16071> ?p ?o }
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- msom.5.2.79.16071 doi "10.1287/msom.5.2.79.16071".
- msom.5.2.79.16071 first1 "N.".
- msom.5.2.79.16071 first2 "G.".
- msom.5.2.79.16071 first3 "A.".
- msom.5.2.79.16071 isCitedBy Call_centre.
- msom.5.2.79.16071 isCitedBy k_queue.
- msom.5.2.79.16071 issue "2".
- msom.5.2.79.16071 journal Manufacturing_&_Service_Operations_Management.
- msom.5.2.79.16071 last1 "Gans".
- msom.5.2.79.16071 last2 "Koole".
- msom.5.2.79.16071 last3 "Mandelbaum".
- msom.5.2.79.16071 pages "79".
- msom.5.2.79.16071 title "Telephone Call Centers: Tutorial, Review, and Research Prospects".
- msom.5.2.79.16071 url "http://ie.technion.ac.il/Labs/Serveng/files/CCReview.pdf".
- msom.5.2.79.16071 url CCReview.pdf.
- msom.5.2.79.16071 volume "5".
- msom.5.2.79.16071 year "2003".