Matches in DBpedia 2016-04 for { <http://doi.org/10.1007/s00291-004-0161-y> ?p ?o }
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- s00291-004-0161-y accessdate "2008-07-01".
- s00291-004-0161-y author2 "Stefan Helber".
- s00291-004-0161-y doi "10.1007/s00291-004-0161-y".
- s00291-004-0161-y first "Raik".
- s00291-004-0161-y isCitedBy Call_centre.
- s00291-004-0161-y issue "3".
- s00291-004-0161-y journal "OR Spectrum".
- s00291-004-0161-y last "Stolletz".
- s00291-004-0161-y pages "331–352".
- s00291-004-0161-y title "Performance analysis of an inbound call center with skills-based routing".
- s00291-004-0161-y volume "26".
- s00291-004-0161-y year "2004".