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- Zanes_Cycles abstract "Zane's Cycles is a New England bicycle store located in Branford, Connecticut, started by Christopher J. Zane in October 1981, at the age of 16. Since then, the store has grown from a local bicycle and hobby shop, to the largest P&I (Premiums and Incentives) distributor of bicycles in the United States.The story of Zane's growth from small shop owner to major distributor found its way into several major business publications and college courses on marketing. Inc. and Fortune magazines both wrote positively of his aggressive local strategies, labeling them in some cases as \"guerrilla marketing\". An example was his tactic of purchasing competitor's phone numbers after putting them out of business.In another quite opposite strategy, his focus on establishing a bond with the customer through simple gestures—like selling children's helmets at dealer cost, and offering lifetime guarantees—was a topic in an article by the Harvard Business Review.Christopher Zane authored Reinventing the Wheel, the science of creating lifetime customers, BenBella, 2011. The book is a case study of Zane's Cycle growth by continuously improving the customer experience and customer service. Chris presents internationally at conferences, universities, and corporate meetings on the topic of extraordinary customer service and Customer Lifetime Value (clv)".
- Zanes_Cycles wikiPageExternalLink how-to-deliver-superior-customer-service.
- Zanes_Cycles wikiPageExternalLink chriszane.com.
- Zanes_Cycles wikiPageExternalLink item.jhtml?id=2282&t=marketing&noseek=one.
- Zanes_Cycles wikiPageExternalLink main.do?partnerId=2000&keywords=%22CHRIS%20ZANE%22&sort=date&minimumrelevance=0.2&pubtime=0&pubfreq=a&categories=exclude.
- Zanes_Cycles wikiPageExternalLink 43524733.
- Zanes_Cycles wikiPageExternalLink 01sbiz.html?fta=y&_r=0.
- Zanes_Cycles wikiPageExternalLink zanes.com.
- Zanes_Cycles wikiPageID "3659033".
- Zanes_Cycles wikiPageLength "2510".
- Zanes_Cycles wikiPageOutDegree "15".
- Zanes_Cycles wikiPageRevisionID "676012660".
- Zanes_Cycles wikiPageWikiLink Bicycle.
- Zanes_Cycles wikiPageWikiLink Branford,_Connecticut.
- Zanes_Cycles wikiPageWikiLink Category:Companies_based_in_New_Haven_County,_Connecticut.
- Zanes_Cycles wikiPageWikiLink Category:Distribution_companies_of_the_United_States.
- Zanes_Cycles wikiPageWikiLink Category:Distributors.
- Zanes_Cycles wikiPageWikiLink Chief_Executive_(magazine).
- Zanes_Cycles wikiPageWikiLink Connecticut.
- Zanes_Cycles wikiPageWikiLink Customer_lifetime_value.
- Zanes_Cycles wikiPageWikiLink Customer_service.
- Zanes_Cycles wikiPageWikiLink Fortune_(magazine).
- Zanes_Cycles wikiPageWikiLink Harvard_Business_Review.
- Zanes_Cycles wikiPageWikiLink Inc._(magazine).
- Zanes_Cycles wikiPageWikiLink New_England.
- Zanes_Cycles wikiPageWikiLink The_New_York_Times.
- Zanes_Cycles wikiPageUsesTemplate Template:Leisure-company-stub.
- Zanes_Cycles wikiPageUsesTemplate Template:Orphan.
- Zanes_Cycles subject Category:Companies_based_in_New_Haven_County,_Connecticut.
- Zanes_Cycles subject Category:Distribution_companies_of_the_United_States.
- Zanes_Cycles subject Category:Distributors.
- Zanes_Cycles hypernym Store.
- Zanes_Cycles type Company.
- Zanes_Cycles type Company.
- Zanes_Cycles type Distributor.
- Zanes_Cycles comment "Zane's Cycles is a New England bicycle store located in Branford, Connecticut, started by Christopher J. Zane in October 1981, at the age of 16. Since then, the store has grown from a local bicycle and hobby shop, to the largest P&I (Premiums and Incentives) distributor of bicycles in the United States.The story of Zane's growth from small shop owner to major distributor found its way into several major business publications and college courses on marketing. Inc.".
- Zanes_Cycles label "Zane's Cycles".
- Zanes_Cycles sameAs Q17091785.
- Zanes_Cycles sameAs m.09sttx.
- Zanes_Cycles sameAs Q17091785.
- Zanes_Cycles wasDerivedFrom Zanes_Cycles?oldid=676012660.
- Zanes_Cycles isPrimaryTopicOf Zanes_Cycles.