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- Richrelevance abstract "RichRelevance is a technology company, based in San Francisco, California. RichRelevance is a leading provider of Personalization solutions. Its software is used by more than 230 multinational companies to deliver personalized and innovative customer experiences across web, mobile and in store. RichRelevance drives more than one billion decisions every day, and has generated over $20 billion in sales for its clients, which include Office Depot, Costco, Darty, and Marks & Spencer.Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe (New York, Seattle, Reading, Malmo, Paris, Munich, Sao Paolo, Tokyo).RichRelevance offers a platform called the Relevance Cloud™. The Relevance Cloud™ is an open platform that allows you to quickly innovate and deliver personalized, brand-centric experiences across the spectrum of your customer’s lifecycle. This results in deeper engagement that increases customer lifetime value.Utilizing ensemble learning, RichRelevance constantly measures which of its 125+ algorithms will perform best for each customer interaction. Its models are re-built 12 times per day, adjusting for the subtlest changes in shopping behavior, inventory, pricing and more. The result is sustained relevance without manual manipulation.The Relevance Cloud also has a unique two-tiered algorithmic architecture, including a self-optimizing King-Of-The-Hill algorithm that picks the right personalization algorithm for each customer interaction. Once King-of-the-Hill Decisioning determines the most effective algorithm for each customer interaction, the King-of-the-Hill Optimizer uses Gaussian Process Regression (aka Kriging) to fine-tune weights and parameters that optimize the selected algorithm for the greatest customer interaction and potential revenue.The Relevance Cloud is made of the following four modules:Discover - Search & Browse Personalization - boosts product discovery by personalizing critical components of shopper engagement—search and browse—on site or appEngage - Content Personalization - maps individual shopper behavior against advanced targeting and audience segmentation tools to enable marketers to deliver personalized campaigns and relevant content.Recommend - Product Personalization - collects data and uses a powerful machine-learning engine to select the most relevant, data-driven product recommendations for each customer interaction, across all touch points: web, mobile, email, store and contact center.Build - API-based Services to Personalize Applications - provides instant access to API-based personalization tools to integrate personalization into any application. These services allow you to learn from and use your data to build innovative products and experiences.".
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- Richrelevance foundingYear "2006".
- Richrelevance industry E-commerce.
- Richrelevance location San_Francisco.
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- Richrelevance wikiPageExternalLink amazon-gold-box-technology-internet-amazon.html.
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- Richrelevance wikiPageWikiLinkText "Richrelevance".
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- Richrelevance foundation "February 2006".
- Richrelevance homepage www.richrelevance.com.
- Richrelevance industry E-commerce.
- Richrelevance keyPeople "* Eduardo Sanchez * Mahesh Tyagarajan *Zach Koekemoer *Diane Kegley *Matthieu Chouard *Ricardo Fuchs".
- Richrelevance location San_Francisco.
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- Richrelevance comment "RichRelevance is a technology company, based in San Francisco, California. RichRelevance is a leading provider of Personalization solutions. Its software is used by more than 230 multinational companies to deliver personalized and innovative customer experiences across web, mobile and in store.".
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