Matches in DBpedia 2016-04 for { <http://dbpedia.org/resource/Get_Satisfaction> ?p ?o }
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- Get_Satisfaction abstract "Get Satisfaction is a customer community software platform for technical support based in San Francisco, California, United States. It was founded on January 31, 2007, by several people, including Lane Becker, Amy Muller, Thor Muller, and Jonathan Grubb. It publicly launched in September 2007. In April 2015, Get Satisfaction was acquired by Sprinklr, a social media management company.The idea for the service originated from Valleyschwag as a side project. When the Valleyschwag service received over 1,500 subscribers, its customer service requirements increased dramatically. Realizing that customers were actually responding to the issues that other people brought up, the group behind Valleyschwag decided to create the precursor to Get Satisfaction, first named Satisfaction Unlimited, to take advantage of the community's enthusiasm for helping each other. The company describes its product as \"people-powered customer service\" and \"Online Communities. The shortest distance between you and your customer.\" Get Satisfaction online communities can be a private and/or public place for customers to ask questions, submit an idea or complaint, or give praise. Companies can respond to issues regarding their products or services; official responses are marked as official answers to separate them from other responses. Users can rate responses based on how well they resolve the issue.Muller explained in an interview with BusinessWeek that the website aims to be simple, noting that most customer-service solutions are too complex. He continues by stating that many are reactive instead of proactive, requiring customers to think as if they were an employee or librarian to find their answers. In contrast, Get Satisfaction approaches the problem by helping companies think more like customers. Muller explained, “We want to create a Switzerland for companies and customers, with specific tools that allow people to get answers to their questions. [...] We want the best answers to rise to the top, and not get buried in online discussion forums.”The service initially offered paid service plans to companies including Method Products, Timbuk2, Twitter, and Digg. Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.The company's CEO is Rahul Sachdev and its CTO is David Rowley. The website, which received an initial round of financing of $1.3 million, receives financing from investors that include First Round Capital, O'Reilly Alphatech Ventures, and SoftTechVC. In September 2010, the company announced Series A funding of $6 million from Azure Capital Partners with OATV and First Round Capital participating. In March 2010, Get Satisfaction launched their Facebook application that allows companies and brands to put their customer community on their Facebook page as a tab.".
- Get_Satisfaction type Customer_service.
- Get_Satisfaction type Technical_support.
- Get_Satisfaction wikiPageExternalLink getsatisfaction.com.
- Get_Satisfaction wikiPageID "22230795".
- Get_Satisfaction wikiPageLength "7095".
- Get_Satisfaction wikiPageOutDegree "36".
- Get_Satisfaction wikiPageRevisionID "656195318".
- Get_Satisfaction wikiPageWikiLink AMC_Theatres.
- Get_Satisfaction wikiPageWikiLink Apple_Inc..
- Get_Satisfaction wikiPageWikiLink Bloomberg_Businessweek.
- Get_Satisfaction wikiPageWikiLink California.
- Get_Satisfaction wikiPageWikiLink Category:American_companies_established_in_2007.
- Get_Satisfaction wikiPageWikiLink Category:American_websites.
- Get_Satisfaction wikiPageWikiLink Category:Business_software.
- Get_Satisfaction wikiPageWikiLink Category:Community_websites.
- Get_Satisfaction wikiPageWikiLink Category:Companies_based_in_San_Francisco,_California.
- Get_Satisfaction wikiPageWikiLink Category:Facebook_applications.
- Get_Satisfaction wikiPageWikiLink Category:Internet_forum_software.
- Get_Satisfaction wikiPageWikiLink Category:Reputation_management_companies.
- Get_Satisfaction wikiPageWikiLink Comcast.
- Get_Satisfaction wikiPageWikiLink Customer_service.
- Get_Satisfaction wikiPageWikiLink Dell.
- Get_Satisfaction wikiPageWikiLink Digg.
- Get_Satisfaction wikiPageWikiLink Facebook.
- Get_Satisfaction wikiPageWikiLink File:Get_Satisfaction_logo.png.
- Get_Satisfaction wikiPageWikiLink First_Round_Capital.
- Get_Satisfaction wikiPageWikiLink Hohm.
- Get_Satisfaction wikiPageWikiLink Issue_tracking_system.
- Get_Satisfaction wikiPageWikiLink Method_Products.
- Get_Satisfaction wikiPageWikiLink Mozilla.
- Get_Satisfaction wikiPageWikiLink OReilly_Alphatech_Ventures.
- Get_Satisfaction wikiPageWikiLink Qantas.
- Get_Satisfaction wikiPageWikiLink Rahul_Sachdev.
- Get_Satisfaction wikiPageWikiLink San_Francisco.
- Get_Satisfaction wikiPageWikiLink SoftTechVC.
- Get_Satisfaction wikiPageWikiLink Sprinklr.
- Get_Satisfaction wikiPageWikiLink Technical_support.
- Get_Satisfaction wikiPageWikiLink Timbuk2.
- Get_Satisfaction wikiPageWikiLink Time_Warner_Cable.
- Get_Satisfaction wikiPageWikiLink Twitter.
- Get_Satisfaction wikiPageWikiLink Usabilla.
- Get_Satisfaction wikiPageWikiLink UserVoice.
- Get_Satisfaction wikiPageWikiLink Verizon_Communications.
- Get_Satisfaction wikiPageWikiLinkText "Get Satisfaction".
- Get_Satisfaction alexa "6351".
- Get_Satisfaction author "Valleyschwag".
- Get_Satisfaction currentStatus "Online".
- Get_Satisfaction language "English, Spanish, French, German, Italian, Portuguese, Dutch, Swedish, Norwegian, Danish, and Finnish".
- Get_Satisfaction launchDate "September 2007".
- Get_Satisfaction logo "200".
- Get_Satisfaction name "Get Satisfaction".
- Get_Satisfaction owner "Get Satisfaction".
- Get_Satisfaction proceededBy "Satisfaction Unlimited".
- Get_Satisfaction registration "Optional".
- Get_Satisfaction type "Technical support, Customer service".
- Get_Satisfaction url getsatisfaction.com.
- Get_Satisfaction wikiPageUsesTemplate Template:As_of.
- Get_Satisfaction wikiPageUsesTemplate Template:Clear.
- Get_Satisfaction wikiPageUsesTemplate Template:IncreaseNegative.
- Get_Satisfaction wikiPageUsesTemplate Template:Infobox_Website.
- Get_Satisfaction wikiPageUsesTemplate Template:Official_website.
- Get_Satisfaction wikiPageUsesTemplate Template:Reflist.
- Get_Satisfaction subject Category:American_companies_established_in_2007.
- Get_Satisfaction subject Category:American_websites.
- Get_Satisfaction subject Category:Business_software.
- Get_Satisfaction subject Category:Community_websites.
- Get_Satisfaction subject Category:Companies_based_in_San_Francisco,_California.
- Get_Satisfaction subject Category:Facebook_applications.
- Get_Satisfaction subject Category:Internet_forum_software.
- Get_Satisfaction subject Category:Reputation_management_companies.
- Get_Satisfaction hypernym Platform.
- Get_Satisfaction type Community.
- Get_Satisfaction type Company.
- Get_Satisfaction type Website.
- Get_Satisfaction type Work.
- Get_Satisfaction type Application.
- Get_Satisfaction type Community.
- Get_Satisfaction type Company.
- Get_Satisfaction type Establishment.
- Get_Satisfaction type Forum.
- Get_Satisfaction type Organization.
- Get_Satisfaction type Organization.
- Get_Satisfaction type CreativeWork.
- Get_Satisfaction type WebPage.
- Get_Satisfaction type Thing.
- Get_Satisfaction type Q386724.
- Get_Satisfaction comment "Get Satisfaction is a customer community software platform for technical support based in San Francisco, California, United States. It was founded on January 31, 2007, by several people, including Lane Becker, Amy Muller, Thor Muller, and Jonathan Grubb. It publicly launched in September 2007. In April 2015, Get Satisfaction was acquired by Sprinklr, a social media management company.The idea for the service originated from Valleyschwag as a side project.".
- Get_Satisfaction label "Get Satisfaction".
- Get_Satisfaction sameAs Q5554143.
- Get_Satisfaction sameAs m.0101bfsr.
- Get_Satisfaction sameAs Q5554143.
- Get_Satisfaction wasDerivedFrom Get_Satisfaction?oldid=656195318.
- Get_Satisfaction homepage getsatisfaction.com.
- Get_Satisfaction isPrimaryTopicOf Get_Satisfaction.
- Get_Satisfaction name "Get Satisfaction".