Matches in DBpedia 2016-04 for { <http://dbpedia.org/resource/Brad_Cleveland> ?p ?o }
Showing triples 1 to 52 of
52
with 100 triples per page.
- Brad_Cleveland abstract "Brad Cleveland is an author, public speaker, and consultant who focuses on customer service, call centers / contact centers, technical support centers, social media, and other customer-facing environments. He was one of two initial partners in ICMI (International Customer Management Institute), joining founder Gordon F. MacPherson, Jr. in 1991. Cleveland was majority shareholder and served as President and CEO of ICMI from 1996 through June 2008 when ICMI became part of London-based United Business Media. He is author/editor of eight books, including \"Call Center Management on Fast Forward: Succeeding in Today’s Dynamic Customer Contact Environment\", which won an Amazon.com best-selling award and is used in universities and corporate training programs around the worldDuring Cleveland’s time as CEO, ICMI expanded its international presence, launched industry membership, developed a management level certification program, rolled out the ACCE and Demo conferences, and expanded its publishing and research division. He has appeared in media ranging from The New York Times to The Wall Street Journal, and NPR’s All Things Considered.".
- Brad_Cleveland nationality United_States.
- Brad_Cleveland wikiPageExternalLink 0985461101.
- Brad_Cleveland wikiPageExternalLink www.bradcleveland.com.
- Brad_Cleveland wikiPageExternalLink bio.
- Brad_Cleveland wikiPageExternalLink blog.
- Brad_Cleveland wikiPageID "31754495".
- Brad_Cleveland wikiPageLength "2263".
- Brad_Cleveland wikiPageOutDegree "6".
- Brad_Cleveland wikiPageRevisionID "702330592".
- Brad_Cleveland wikiPageWikiLink Call_centre.
- Brad_Cleveland wikiPageWikiLink Category:Living_people.
- Brad_Cleveland wikiPageWikiLink Customer_service.
- Brad_Cleveland wikiPageWikiLink Social_media.
- Brad_Cleveland wikiPageWikiLink UBM_plc.
- Brad_Cleveland name "Cleveland,Brad".
- Brad_Cleveland shortDescription "Author, public speaker, consultant".
- Brad_Cleveland wikiPageUsesTemplate Template:More_footnotes.
- Brad_Cleveland wikiPageUsesTemplate Template:Multiple_issues.
- Brad_Cleveland wikiPageUsesTemplate Template:Orphan.
- Brad_Cleveland wikiPageUsesTemplate Template:Persondata.
- Brad_Cleveland wikiPageUsesTemplate Template:Reflist.
- Brad_Cleveland wikiPageUsesTemplate Template:US-writer-stub.
- Brad_Cleveland description "Author, public speaker, consultant".
- Brad_Cleveland description "Author, public speaker, consultant".
- Brad_Cleveland subject Category:Living_people.
- Brad_Cleveland hypernym Author.
- Brad_Cleveland type Agent.
- Brad_Cleveland type List.
- Brad_Cleveland type Person.
- Brad_Cleveland type Writer.
- Brad_Cleveland type Person.
- Brad_Cleveland type List.
- Brad_Cleveland type Writer.
- Brad_Cleveland type Agent.
- Brad_Cleveland type NaturalPerson.
- Brad_Cleveland type Thing.
- Brad_Cleveland type Q215627.
- Brad_Cleveland type Q36180.
- Brad_Cleveland type Q5.
- Brad_Cleveland type Person.
- Brad_Cleveland comment "Brad Cleveland is an author, public speaker, and consultant who focuses on customer service, call centers / contact centers, technical support centers, social media, and other customer-facing environments. He was one of two initial partners in ICMI (International Customer Management Institute), joining founder Gordon F. MacPherson, Jr. in 1991.".
- Brad_Cleveland label "Brad Cleveland".
- Brad_Cleveland sameAs Q4953844.
- Brad_Cleveland sameAs m.05wqjv_.
- Brad_Cleveland sameAs Q4953844.
- Brad_Cleveland wasDerivedFrom Brad_Cleveland?oldid=702330592.
- Brad_Cleveland givenName "Brad".
- Brad_Cleveland isPrimaryTopicOf Brad_Cleveland.
- Brad_Cleveland name "Brad Cleveland".
- Brad_Cleveland name "Cleveland,Brad".
- Brad_Cleveland surname "Cleveland".