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- Field_force_automation abstract "Field force automation (FFA) refers to the use of technology to capture field sales or service information in real time. This involves use of technology, typically handheld PDAs, wireless devices, tablet PCs or mobile phones to capture data. The captured data is transferred immediately to back end systems (ERP, CRM or accounting systems) through wireless connectivity (Wi-Fi, 3G, satellite or GPRS). This instant capture of information reduces time delays, avoids manual double entry data errors and enhances field force productivity.From an operations perspective, availability of field information in near real time allows to plan delivery schedules, reduce inventory and monitor and control the field workers.The biggest challenge in field force automation is in developing a simple, but usable, user interface for the hand held device / mobile, and connectivity at the location of information capture. Connectivity can be overcome by having a system which can retain the information captured in the device cache and later synchronize with back-end systems (thick client)."Field service is increasingly viewed as an integral part of a unified customer strategy, improved over time as part of a careful project. This can also be thought of as service life cycle management or service resource planning. It is as integral as sales, marketing and customer support to product-centric businesses. Another factor bringing field service into focus for many North American and European enterprises is the aging of the workforce, and the challenges with passing along process and customer knowledge to new employees, while also reducing the head count or keeping it flat. This makes the efficiencies gained by FSM suites and mobile automation key mitigating tactics."".
- Field_force_automation wikiPageID "29203027".
- Field_force_automation wikiPageLength "2556".
- Field_force_automation wikiPageOutDegree "12".
- Field_force_automation wikiPageRevisionID "641399089".
- Field_force_automation wikiPageWikiLink Category:Customer_relationship_management_software.
- Field_force_automation wikiPageWikiLink Category:Information_systems.
- Field_force_automation wikiPageWikiLink Category:Management.
- Field_force_automation wikiPageWikiLink Customer_relationship_management.
- Field_force_automation wikiPageWikiLink Enterprise_resource_planning.
- Field_force_automation wikiPageWikiLink Field_service_management.
- Field_force_automation wikiPageWikiLink Information_capture.
- Field_force_automation wikiPageWikiLink Mobile_enterprise_application_framework.
- Field_force_automation wikiPageWikiLink Mobile_enterprise_application_platform.
- Field_force_automation wikiPageWikiLink PDA.
- Field_force_automation wikiPageWikiLink Personal_digital_assistant.
- Field_force_automation wikiPageWikiLink Wikt:connectivity.
- Field_force_automation wikiPageWikiLink Wireless.
- Field_force_automation wikiPageWikiLink Wireless_device.
- Field_force_automation wikiPageWikiLinkText "Field force automation".
- Field_force_automation hasPhotoCollection Field_force_automation.
- Field_force_automation wikiPageUsesTemplate Template:Multiple_issues.
- Field_force_automation wikiPageUsesTemplate Template:Reflist.
- Field_force_automation subject Category:Customer_relationship_management_software.
- Field_force_automation subject Category:Information_systems.
- Field_force_automation subject Category:Management.
- Field_force_automation type Article.
- Field_force_automation type Article.
- Field_force_automation type Page.
- Field_force_automation type Science.
- Field_force_automation comment "Field force automation (FFA) refers to the use of technology to capture field sales or service information in real time. This involves use of technology, typically handheld PDAs, wireless devices, tablet PCs or mobile phones to capture data. The captured data is transferred immediately to back end systems (ERP, CRM or accounting systems) through wireless connectivity (Wi-Fi, 3G, satellite or GPRS).".
- Field_force_automation label "Field force automation".
- Field_force_automation sameAs أتمتة_قوى_المبيعات.
- Field_force_automation sameAs m.0dljctb.
- Field_force_automation sameAs Q5447000.
- Field_force_automation sameAs Q5447000.
- Field_force_automation wasDerivedFrom Field_force_automation?oldid=641399089.
- Field_force_automation isPrimaryTopicOf Field_force_automation.