Matches in DBpedia 2015-10 for { <http://dbpedia.org/resource/Customer_Success> ?p ?o }
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- Customer_Success abstract "Customer Success is the function at a company responsible for managing the technical and business relationships between a vendor and its customers with the intent of: (1) maximizing the value that customers derive from the solutions they acquired from the vendor by making them as profitable and productive as possible, and (2) maximizing the value the vendor can in turn create from the customers resulting in sustainable corporate good profits and growth.Customer Success is an emerging, but critical role in a company's success. The function is most commonly used in the software world and most prevalent among Software as a Service (SaaS) companies. Because Customer Success is a nascent, fast emerging field of business, its organizational alignment and activities are still evolving.There is still a large amount of variance with respect to its scope of responsibilities, reporting structure, terminology used for describing its activities, metrics used for measuring its performance and more. While deviations exist in the specifics of the function, it always refers to the management of the relations between the vendor and the customers after the initial sale. However, successful companies do not only reorganize their teams between the pre and post sale, and re-name the post-sale team Customer Success, but also instill a culture of customer centricity in decision making and goals.".
- Customer_Success wikiPageExternalLink 14-05-15-what_is_customer_success_management_and_why_is_it_important.
- Customer_Success wikiPageExternalLink ?s=customer%20success.
- Customer_Success wikiPageExternalLink customer-success-definition.
- Customer_Success wikiPageExternalLink www.bluenose.com.
- Customer_Success wikiPageExternalLink www.customersuccessassociation.com.
- Customer_Success wikiPageExternalLink conferences.
- Customer_Success wikiPageExternalLink www.gainsight.com.
- Customer_Success wikiPageExternalLink pulse.
- Customer_Success wikiPageExternalLink www.totango.com.
- Customer_Success wikiPageExternalLink about.
- Customer_Success wikiPageExternalLink customer-success-summit-2015-is-here.
- Customer_Success wikiPageID "47449116".
- Customer_Success wikiPageLength "10696".
- Customer_Success wikiPageOutDegree "18".
- Customer_Success wikiPageRevisionID "679520664".
- Customer_Success wikiPageWikiLink Application_performance_management.
- Customer_Success wikiPageWikiLink Category:Business_process.
- Customer_Success wikiPageWikiLink Category:Customer_experience_management.
- Customer_Success wikiPageWikiLink Category:Services_management_and_marketing.
- Customer_Success wikiPageWikiLink Churn_rate.
- Customer_Success wikiPageWikiLink Customer_Satisfaction.
- Customer_Success wikiPageWikiLink Customer_retention.
- Customer_Success wikiPageWikiLink Customer_satisfaction.
- Customer_Success wikiPageWikiLink Gross_Margin.
- Customer_Success wikiPageWikiLink Gross_margin.
- Customer_Success wikiPageWikiLink Implementation.
- Customer_Success wikiPageWikiLink Level_of_Effort.
- Customer_Success wikiPageWikiLink Professional_Services.
- Customer_Success wikiPageWikiLink Professional_services.
- Customer_Success wikiPageWikiLink Revenue.
- Customer_Success wikiPageWikiLink Software_as_a_Service.
- Customer_Success wikiPageWikiLink Software_as_a_service.
- Customer_Success wikiPageWikiLink Statement_of_work.
- Customer_Success wikiPageWikiLink Technical_Support.
- Customer_Success wikiPageWikiLink Technical_support.
- Customer_Success hasPhotoCollection Customer_Success.
- Customer_Success wikiPageUsesTemplate Template:Reflist.
- Customer_Success subject Category:Business_process.
- Customer_Success subject Category:Customer_experience_management.
- Customer_Success subject Category:Services_management_and_marketing.
- Customer_Success hypernym Function.
- Customer_Success type ProgrammingLanguage.
- Customer_Success comment "Customer Success is the function at a company responsible for managing the technical and business relationships between a vendor and its customers with the intent of: (1) maximizing the value that customers derive from the solutions they acquired from the vendor by making them as profitable and productive as possible, and (2) maximizing the value the vendor can in turn create from the customers resulting in sustainable corporate good profits and growth.Customer Success is an emerging, but critical role in a company's success. ".
- Customer_Success label "Customer Success".
- Customer_Success wasDerivedFrom Customer_Success?oldid=679520664.
- Customer_Success isPrimaryTopicOf Customer_Success.