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- Banking_BPO_services abstract "Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy used by banks and lending institutions to support the business acquisition and account servicing activities associated with the customer lending lifecycle. These specific BPO services are usually offered through multi-year service-level agreements for all or portions of the credit card lending, consumer lending or commercial lending segments of the financial services market. Some larger financial services organizations choose to extend their sourcing strategy to include other outsourced services such as ITO systems and software, human resources outsourcing and benefits services, finance and accounting outsourcing (FAO) services, procurement or training outsourcing.Banking BPO services are typically defined by industry analysts, advisors and leaders in the sourcing industry, such as the set of discrete processes or transactional activities that support the lending lifecycle as follows: New customer acquisition services include telemarketing activities, application processing, underwriting, customer or merchant credit evaluation and verification, credit approval, document processing, account opening and customer care and on-boarding. Account servicing processes for credit cards or consumer loans. These most commonly include payment processing systems and services, customer service or call center support operations (voice, digital, email and mail services), product renewals, and loan disbursement; document management services such as printing and mailing of statements, networked printing and storage solutions; collections, recoveries processing, default management, risk management and foreclosure. Consumer and commercial lending post origination transaction processing services, such as check processing, clearance and settlement services, remittance, and records management. Back office transaction process management for loans or credit card portfolios, including custody services, fraud mitigation and detection, regulatory and program compliance, portfolio analytics, reporting, conversions, management of technology platforms, interface for customer data and custom development.".
- Banking_BPO_services wikiPageExternalLink joint12.html.
- Banking_BPO_services wikiPageExternalLink describe_ea.cfm?id=1767.html.
- Banking_BPO_services wikiPageExternalLink EquaTerra_Article_Sourcing_for_Survival_Alternative_Investment_Review_2009.pdf?.
- Banking_BPO_services wikiPageExternalLink 10490.html.
- Banking_BPO_services wikiPageExternalLink outsource.html.
- Banking_BPO_services wikiPageID "28401929".
- Banking_BPO_services wikiPageRevisionID "558237498".
- Banking_BPO_services abbreviations "December 2010".
- Banking_BPO_services hasPhotoCollection Banking_BPO_services.
- Banking_BPO_services noFootnotes "October 2010".
- Banking_BPO_services subject Category:Business_process.
- Banking_BPO_services subject Category:Business_terms.
- Banking_BPO_services subject Category:Information_technology_management.
- Banking_BPO_services subject Category:Outsourcing.
- Banking_BPO_services comment "Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy used by banks and lending institutions to support the business acquisition and account servicing activities associated with the customer lending lifecycle. These specific BPO services are usually offered through multi-year service-level agreements for all or portions of the credit card lending, consumer lending or commercial lending segments of the financial services market.".
- Banking_BPO_services label "Banking BPO services".
- Banking_BPO_services sameAs m.0dlnl4m.
- Banking_BPO_services sameAs Q4856313.
- Banking_BPO_services sameAs Q4856313.
- Banking_BPO_services wasDerivedFrom Banking_BPO_services?oldid=558237498.
- Banking_BPO_services isPrimaryTopicOf Banking_BPO_services.